Canada: Free shipping on orders over $115 CAD

USA: Flat rate of $12 USD

International: Flat rate of $25 CAD

Express Shipping: Available at checkout for domestic and international orders

Yes. We ship worldwide with a flat rate of $25 CAD. Customers are responsible for any customs duties or import fees.

Yes. You can add shipping insurance at checkout. This is highly recommended for high-value or fragile items.

Orders ship within 3–7 business days. Once shipped, standard delivery typically takes 4–8 business days within Canada and the USA, and 7–20 business days for international destinations. All orders include tracked delivery, and shipping upgrades are available at checkout for faster service.

Orders are typically processed within 3–7 business days. During peak periods, live sales, or product launches, processing may take up to 7–10 business days.

We do notoffer replacements or refunds for items damaged during transit. All products are carefully inspected and securely packaged. Shipping insurance is available at checkout and strongly recommended. If damage occurs, a claim must be filed directly with the courier.

No. All sales are final. We do not accept returns, exchanges, or offer refunds under any circumstances. Please review your selections carefully before completing your purchase.

No. Once an order is placed, it cannot be canceled. Our fulfillment process begins immediately to ensure fast and secure delivery.

 We currently operate online and through our Live Sales. Local pickup is available by appointment, but we do not have a physical storefront at this time.

We approach this question with transparency and care. The term “ethically sourced” is widely used in the crystal industry, but it’s not always backed by clear standards or accountability. The truth is, unless you’ve personally visited every mine and followed each stone’s journey from extraction to export, it’s impossible to guarantee that the entire process is wholly ethical.

We choose to source consciously. That means we work exclusively with trusted suppliers and artisans who share our values—respect for the land, fair labor practices, and reverence for the sacred nature of these materials.

We ask questions. We build relationships. And we do everything in our power to ensure that the crystals and sacred items we offer are handled with integrity from origin to arrival.Our commitment is to transparency, not perfection. We believe that conscious sourcing is a journey, and we’re proud to walk it with intention.